FAQ.
For the Curious.
You Asked, We Answered.
Yes, every product we create is 100% vegan and cruelty-free. No animal testing, no animal-derived ingredients, just clean, conscious formulas made to love you back.
Yes, absolutely. Everything is formulated with high-quality, high-performing ingredients that are good for your gentle skin.
All details of each product’s shelf life are on its packaging.
Yes. No parabens, no sulfates, no toxins. Just the good stuff.
Designed in India. Crafted with globally sourced ingredients. Inspired by reflections, moods, and midnight musings.
We offer free shipping across India on prepaid orders above ₹1500. A delivery fee of ₹40 applies to orders below ₹1500.
Yes. For COD orders below ₹1500, a non-refundable ₹50 convenience fee will be charged along with delivery fee.
Orders are dispatched within 4 working days. Delivery usually takes 5–7 days for all locations across India.
Not at the moment, but it’s coming soon.
You’ll receive a tracking link via email.
Order modifications or cancellations cannot be made once an order is placed.
Address or contact information cannot be changed after the order is placed. Please review details before confirming.
A confirmation screen and an email with full order details will be sent once payment is successfully processed.
Eligible if the product is damaged, defective, or incorrect, and reported within 24 hours with a valid unboxing video.
Prepaid orders are refunded to the original payment method within 10 days. COD refunds require your bank or UPI details.
Shade-related returns aren’t accepted due to hygiene reasons.