Terms & Conditions

Last updated: November 2025

Welcome to Herkin Beauty (“Herkin,” “we,” “our,” “us”). These Terms of Service (also referred to as “Terms & Conditions”) govern your access to and use of our website — www.herkinbeauty.com — and all products, services, and content we provide.

By using our website, you agree to these Terms. Please read them carefully before shopping or browsing.

 

 

1. Who We Are

Herkin Beauty is owned and operated by Vera Cosmetics Private Limited, a company registered under the Companies Act, 2013.
Our mission is to create clean, skincare-powered makeup that makes you feel like your best self every day.

 

 

2. Using Our Website

By accessing or using our website, you agree to:

  • Provide accurate, complete, and current information when making an account or placing an order.

  • Keep your account details (like passwords) secure and confidential.

  • Use the website only for lawful purposes and personal use.

We reserve the right to suspend or terminate access if any information provided is inaccurate or if the website is misused.

 

 

3. Communication

When you connect with us — by visiting the site, placing an order, or signing up for updates — you agree to receive communications from us electronically (through email, SMS, or notifications).

You can opt out of marketing messages at any time, but we may still contact you for order or delivery updates.

 

 

4. Intellectual Property

All content on www.herkinbeauty.com — including text, visuals, images, logos, product names, and packaging — belongs exclusively to Vera Cosmetics Private Limited.
You may not copy, reproduce, or distribute our content or products without written permission.

 

 

5. Privacy

We take your privacy seriously. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

 

 

6. Orders & Payments

When you place an order through our website:

  • You agree to provide accurate billing and shipping details.

  • All payments are processed securely through trusted payment gateways.

  • We’re not responsible for failed or delayed transactions caused by authorization issues, network errors, or third-party systems.

By confirming an order, you enter into a binding contract to purchase our products under these Terms.

 

 

7. Shipping & Delivery

We usually ship your orders within 3–5 working days, depending on availability and location.
Delivery timelines may vary based on courier services and location. We’ll notify you if delays occur.

 

 

8. Cancellations, Returns & Refunds

We take pride in ensuring quality at every step.

  • Orders cannot be cancelled after dispatch.

  • Due to hygiene reasons, returns are accepted only for damaged, defective, or incorrect items.

  • To raise a return or replacement request, email us at Support@herkinbeauty.com within 24 hours of delivery, along with product photos and order details.

  • Approved refunds (if applicable) will be processed within 7–10 business days to your original payment method.

 

 

9. Safe & Secure Shopping

Your online transactions are secure. All payments are processed through encrypted and verified gateways.

However, Herkin Beauty will not be liable for unauthorized access or breaches beyond our reasonable control.

 

 

10. Product Information

We do our best to ensure that all product descriptions, images, and shades shown on the website are accurate.
However, due to variations in screen display and lighting, actual product colors may slightly differ.

 

 

11. Limitation of Liability

Herkin Beauty will not be liable for:

  • Any indirect, incidental, or consequential damages from the use or inability to use our website or products.

  • Temporary unavailability of the website due to maintenance or technical issues.

Our total liability, under any circumstance, will not exceed the amount you paid for the specific product in question.

 

 

12. Modifications to These Terms

We may update these Terms occasionally to reflect changes in our practices or legal requirements.
The updated version will always be available here, and continued use of our website means you agree to the new Terms.

 

 

13. Governing Law

These Terms are governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts located in Gurugram, Haryana.

 

 

14. Contact Us

We’re always happy to help.
If you have questions, feedback, or concerns about these Terms, reach out to us at:
📩 support@herkinbeauty.com